Shipping policy

Last Updated: September 21, 2026

At Clove & Vine, we aim to get your order to you safely and as quickly as possible. We currently ship across India.

1. Order Processing

Orders are generally processed and prepared for dispatch within 2–3 business days.

Products are manufactured, packed and fulfilled through our third-party fulfilment partner.

2. Delivery Time

After dispatch, delivery generally takes approximately 2–5 business days, depending on your location, pincode, courier and shipping method.

Remote or difficult-to-service locations may take longer.

3. Shipping Charges

Shipping charges depend on the shipment weight and shipping method.

Shipping Method	Rate
Surface Shipping	₹50 / 500 g
Air Shipping	₹63.70 / 500 g
Cash on Delivery	₹40.12 / order

The above rates are based on our current fulfilment/shipping rates and include applicable GST. Actual shipping costs may vary depending on the order, weight, packaging and serviceability.

4. Order Tracking

Once your order is dispatched, you will receive tracking information through the contact details provided during checkout.

You can use the tracking information to follow your shipment until delivery.

5. Delivery Delays

Delivery times are estimates and are not guaranteed.

Delays may occur due to:

Weather conditions
Courier delays
Incorrect/incomplete address
Remote locations
Festivals or high-volume periods
Operational or technical issues
Other circumstances outside our reasonable control

6. Incorrect Address

Please make sure your shipping address, phone number and pincode are correct before placing your order.

If an order cannot be delivered because of an incorrect or incomplete address, additional charges may apply for reshipping.

7. Cash on Delivery

COD is available only for eligible and serviceable locations.

Some pincodes may not support COD and may require prepaid payment. Qikink states that India Post cannot be used for COD orders.

8. RTO / Undelivered Orders

If an order cannot be delivered because the customer is unavailable, provides an incorrect address, refuses delivery or otherwise prevents delivery, the shipment may be returned to origin (RTO).

Reshipping may be subject to applicable shipping charges.